Business Services Competition

Business Services encompass the work that supports a business and enables it to run smoothly. This work typically includes basic procedural, clerical, administrative or operational tasks that require self-management and technology skills.

The Business Services WorldSkills Australia Competition showcases a diverse range of office administration tasks. Competitors will be required to perform a number of tasks using various MS Office software programs and show their ability to schedule, organise and prioritise in an office environment.

YOU SHOULD PURSUE A CAREER IN BUSINESS SERVICES IF YOU:

  • Have good communication and interpersonal skills
  • Enjoy working as part of a team
  • Enjoy completing administrative tasks
  • Are familiar with MC Office software programs
  • Are naturally organised
  • Can manage competing priorities

IT ALL BEGINS AT A REGIONAL COMPETITION

The WorldSkills Australia Business Services Competitions begin at a grass roots level in one of 42 Australian regions. The Business Services Regional Competitions test the skills and knowledge of 4000+ apprentices, trainees and students, who have the opportunity to win gold, silver and bronze medals and gain the chance to go on to compete at a national level.

WorldSkills Australia competitions operate on a two-year cycle. The next Business Services Regional Competition rounds are now running across the country. 2023 and 2025 are the next National Championship years.

Register your interest to compete in Business Services


Training Package Requirements

The WorldSkills Australia Business Services Competitions are aligned to the National Business Services Training Package.

Regional Competition

Training Package Requirements – Regional Level

The WorldSkills Australia Regional Competition in Business Services is aligned to the Units of Competency contained in the BSB30120 – Certificate III in Business Qualification.

Regional Tasks

The Regional Competition includes a range of office administration tasks whereby Competitors are required to demonstrate their initiative, organisational, time management and IT skills. The competition project is designed to test the Competitors skills in the following areas related to Business Services:

  • Typing/keyboard skills
  • Word processing
  • Excel
  • PPT
  • Emails
  • Scheduling appointments/tasks
  • Use of office equipment
  • Using of database
  • Use of Software to design and produce templates

Regionals Competition Duration

The competition is completed in 6 hours over 1 day not including briefing or breaks.

National Competition

Training Package Requirements – National Level

The WorldSkills Australia National Competition in Business Services is aligned to the Units of Competency contained in the BSB30120 – Certificate III in Business Qualification.

National Tasks

The National Competition simulates the role of an Office Temp. Competitors will be required to demonstrate their skills towards their ability to adapt, demonstrate initiative, time management and IT skills. The competition project is designed to test the Competitors skills in the following areas related to Business Services:

  • Provide administrative support
  • Create Complex Documents
  • Produce Power Point presentation
  • Create Database/Spreadsheets
  • Create Documents/email

Nationals Competition Duration

The competition is completed in 18 hours over 3 days not including briefing or breaks.

Find out about training options

myskills website is the national directory of Vocational Education and Training (VET) organisations and courses.

Learn more about this course by following this link Certificate III in Business Qualification