The following Voluntary roles are being offered for the WSA National Championships and Skills Show 2021

Applications for all roles can be made through the following WorldSkills Australia link:

APPLY NOW

For any further questions please contact Fiona Johnson by emailing fiona.johnson@dtwd.wa.gov.au

Please note – All Event volunteers must have a current Working With Children check.


VOLUNTEER SUPERVISOR

There will be a Volunteer Supervisor in each event hall at the National Championships to ensure that all areas within the event are adequately staffed. Supervisors will provide important leadership and guidance to other volunteers to assist with efficient delivery of the competition.

Duties:

  • Responsible for supervision of volunteers in a designated area
  • Providing leadership and direction to volunteers
  • Daily roll call of volunteers
  • Handing out meal vouchers & accreditation passes
  • Ensuring all areas are sufficiently staffed with volunteers
  • Being a point of contact for volunteer queries & concerns
  • Providing customer service to visitors

Recommended Experience/Skills:

Volunteer supervisors will preferably have some experience in leading or supervising people in any industry. Excellent interpersonal skills are essential, along with the ability to inspire and influence other people. Previous experience working with volunteers would be useful.


COVID Marshall

COVID Safety Marshals role will be to monitor that the public health measures outlined in the WSA COVID Event Plan are implemented and complied with.

Duties:

  • Working with general event volunteers and Chief Judges/Skill Managers to ensure hygiene and cleaning regimes are adhered to
  • Managing social distancing within the halls during the event of visitors
  • Not be simultaneously performing another role at the event
  • Be responsible for monitoring that public health measures approved in the COVID Event Plan are implemented and complied with
  • Monitor and have general event volunteers replenish sanitiser stations

MANDATORY REQUIREMENTS


Customer Service Volunteers

Customer Service Volunteers will be essential in delivering a great experience to visitors at the National Championships. This is a diverse public-facing role that would be well-suited to a bubbly, outgoing person who enjoys working with people in a busy event environment.

Duties:

  • Staffing the information / registration desks
  • Assisting the general public with queries and on-site registration and scanning people into the event
  • Looking after VIPs in the Sponsors Lounge
  • Handling accreditation tasks (i.e. distributing nametags and lanyards, collecting risk management documentation, etc.)
  • Directing staff and visitors at entry/exit points to the competition
  • Answering visitor questions
  • Survey visitors at the event
  • Monitoring social distancing and crowd control where required

Recommended Experience/Skills:

Excellent customer service skills are essential for this position. Customer Service Volunteers will need to have a confident, outgoing personality with excellent interpersonal skills and be comfortable working in a busy and fast-paced event environment. A good level of physical fitness will also be required as volunteers will be on their feet for long periods and may need to move between competition halls throughout the day.


FLOOR ASSISTANT

Floor Assistant Volunteers are required to assist with the operational delivery of the National Championships. Their primary role is to help set up and pack down for the competition and ensure that the event site looks amazing and is a safe venue for all attendees.

Duties:

  • Delivering and installing signage and banners
  • Applying floor decals
  • Assisting with bump-in and bump-out
  • Providing assistance at exhibitor booths as required
  • Ensuring smooth flow of walkway traffic
  • Assist in Try’aSkill booths (skill knowledge is required)
  • Answering visitor questions
  • Monitoring social distancing and crowd control where required
  • Replenishing of sanitiser stations

Recommended Experience/Skills:

Floor Assistant Volunteers do not require any specific work experience for the role. Good customer service skills and the ability to work cohesively as part of a team in a fast-paced environment are required. A high level of physical fitness is recommended


INFRASTRUCTURE AND LOGISTICS

The Infrastructure and Logistics crew are a major and vital part of the 2021 WorldSkills Australia National Championships, working group who will maintain a close and effective liaison with WorldSkills Australia (WSA) during the vital bump in and bump out phases of the Competition.

Duties:

The role will include a variety of aspects for the setup and pack down of the venue and during the national competition including, but not limited to;

  • Assist with set up requirements in Skill areas
  • Work with Logistics on accepting deliveries on bump in and returning of goods for bump out
  • Attend and possibly conduct onsite briefings conducted by WSA staff

Recommended Experience/Skills:

Infrastructure and Logistics Volunteers do not require any specific work experience for the role. Good customer service skills and the ability to work cohesively as part of a team in a fast-paced environment are required. A high level of physical fitness is recommended


“It’s great being able to see the whole site, all the skill areas, catch up with old friends and make new ones, and appreciate all the wonderful skills on show from very skilled young people who are making and will continue to make a tremendous contribution to their chosen trades and careers in years to come.” Thais Turner, Library Manager at TAFE NSW SWSi – Lidcombe College and WSA volunteer

Thais Turner

Library Manager at TAFE NSW SWSi – Lidcombe College and WSA volunteer