VETiS Retail Competition

Retail is an extensive industry that has much to offer in terms of varied career pathways. If you love customer service and have a passion for products, then sell your way through a rewarding career in retail.

The VETiS Retail Competition is designed to evaluate the competitor’s skills towards engaging the customer, maintaining daily store operations and delivering on organisational expectations.


  • Enjoy meeting and working with people
  • Have strong interpersonal skills especially empathy, tact and discretion
  • Have good communications skills


The WorldSkills Australia VETiS Retail Competitions begin at a grass roots level in one of 42 Australian regions. The VETiS Retail Regional Competitions test the skills and knowledge of 4000+ apprentices, trainees and students, who have the opportunity to win gold, silver and bronze medals and gain the chance to go on to compete at a national level.

WorldSkills Australia competitions operate on a two-year cycle. The next VETiS Retail Regional Competition rounds are now running across the country. 2023 and 2025 are the next National Championship years.

Register your interest to compete in VETiS Retail

Training Package Requirements

The WorldSkills Australia VETiS Retail Competitions align to the National Retail Services Training Package.

Regional Competition

Training Package Requirements – Regional Level

The 2024 WorldSkills Australia Regional VETiS Retail Competition aligns to the Units of Competency contained in the SIR30216 – Certificate III in Retail Qualification.

Regional Competition Tasks

The Regional Competition for VETiS is designed for Competitors to demonstrate their skills towards engaging the customer, maintaining daily store operations and delivering on organisational expectations.

Regional Competition Tasks

  • Work in a team
  • Apply workplace health and safety
  • Organising and maintain the store environment
  • Use of point of sale
  • Produce a visual merchandise displays
  • Engaging the customer
  • Sales technique
  • Risk management

Regionals Competition Duration

Total competition time is 3.5 hours over 1 day not including breaks or briefing.


National Competition

2023 and 2025 National Competition for this skill area is subject to national progression guidelines.

Find out more about training options

myskills website is the national directory of Vocational Education and Training (VET) organisations and courses.

Learn more about this course by following the following link  Certificate III in Retail